Terms of service
Terms of Service
Last updated: 28 September 2026
Welcome to VERAGLOWZY™. These Terms of Service govern your use of our website and your purchase of products from VERAGLOWZY™.
By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.
1. About Our Store
VERAGLOWZY™ operates an online store offering skincare and beauty products, including our Cyperus Rotundus Skin Serum.
We reserve the right to update, modify or discontinue products, services or parts of our website at any time.
2. Using Our Website
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities
- Attempt to interfere with the security or operation of the website
- Copy, reproduce or misuse our website content without permission
- Provide false or misleading information when placing an order
- Attempt to gain unauthorised access to our systems
We reserve the right to restrict or terminate access to the website where reasonably necessary.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices and other information on our website are accurate.
However, product colours and appearance may vary slightly depending on your device or screen.
We also reserve the right to correct errors, inaccuracies or omissions and to update product information when necessary.
4. Skincare Products
Our products are intended for cosmetic and skincare use.
Please read the product instructions and ingredient information before use.
If you have sensitive skin, allergies, or concerns about using a product, consider consulting an appropriate healthcare professional before use.
Discontinue use if you experience significant irritation or an unexpected reaction.
VERAGLOWZY™ products are not intended to diagnose, treat, cure or prevent any disease or medical condition.
5. Orders
When you place an order through our website, you are making a request to purchase the selected products.
After placing an order, you may receive an order confirmation by email. An order confirmation does not necessarily mean that the order has been accepted if there is an issue affecting the transaction.
We reserve the right to refuse or cancel an order where reasonably necessary, including where:
- A product is unavailable
- There is an obvious pricing or product-information error
- We suspect fraudulent or unauthorised activity
- We are unable to process the payment
- There is another legitimate reason preventing fulfilment
If we cancel an order after payment has been received, we will arrange an appropriate refund.
6. Pricing
All prices displayed on our website are shown in South African Rand (ZAR) unless otherwise stated.
We reserve the right to change prices at any time.
A price change will not affect an order that has already been accepted and paid for, except where applicable law provides otherwise.
7. Payments
Payments are processed through the payment methods and payment providers available at checkout.
You agree to provide accurate and complete billing information when placing an order.
We are not responsible for delays or failures caused by a third-party payment provider, although we will assist where reasonably possible.
8. Shipping and Delivery
We aim to process and deliver orders within the timeframes communicated on our website or during checkout.
Delivery times may vary depending on factors such as the destination, courier services, public holidays, weather, operational disruptions or other circumstances outside our reasonable control.
For more information, please see our Shipping Policy.
9. Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Our return policy provides a 30-day return period for eligible unopened and unused products, subject to the conditions set out in that policy.
Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable South African law.
10. Intellectual Property
All content on the VERAGLOWZY™ website, including but not limited to:
- Brand names
- Logos
- Product images
- Photography
- Graphics
- Written content
- Website design
- Marketing materials
is owned by or licensed to VERAGLOWZY™ unless otherwise stated.
You may not reproduce, distribute, modify, copy or commercially use our content without our prior written permission.
11. User-Submitted Content
If you submit content to us, including reviews, photographs, feedback or other materials, you agree that you have the right to submit that content.
Where legally permitted, you grant VERAGLOWZY™ permission to use submitted content for legitimate business, marketing and promotional purposes.
We reserve the right to remove content that is unlawful, misleading, offensive, abusive or otherwise inappropriate.
12. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites and services.
These third parties operate under their own terms and privacy policies.
VERAGLOWZY™ is not responsible for the content, policies, availability or practices of third-party services.
13. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free or available.
We may temporarily suspend or modify parts of the website for maintenance, updates, security or other operational reasons.
14. Limitation of Liability
To the extent permitted by applicable law, VERAGLOWZY™ will not be responsible for losses arising from circumstances beyond our reasonable control.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by law.
15. Changes to These Terms
We may update these Terms of Service from time to time.
When we make changes, we will update the "Last updated" date at the top of this page.
Your continued use of the website after changes are published means that the updated Terms will apply to your continued use of the website.
16. Governing Law
These Terms are governed by the laws applicable in the Republic of South Africa, subject to any mandatory consumer rights and protections that apply to your transaction.
17. Contact Us
If you have questions about these Terms of Service, please contact us through our Contact Us page.
VERAGLOWZY™
Website: veraglowzy.store